Request Column Reprint

About the Author

Rich Schmitt is President of Schmitt Consulting Group Inc., a St. Louis-based management consulting firm focusing on the topics of profit improvement, operational management, and advancing companies' use of computers.

Rich is frequently interviewed and widely quoted in trade journals (Business Week, Computerworld, Distributor, The Wholesaler, Service Reporter, TQO, MIS Week, Computer Systems News, Communication's Consultant, Retail Info Systems News, Information Week) regarding industry trends and computers. He also writes a monthly business column for “The Wholesaler” magazine.